Settings and activity

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1. Configurable Data Retention Period for AI Notes

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   New  ·  2 comments  ·  RingSense & AI » AI Assistant  ·  Delete…  ·  Admin →
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   Melissa supported this idea  ·  Nov 12, 2025

2. Have the availability to disable the "Accept Queue Calls" feature in settings

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   21 votes

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   6 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Melissa commented  ·  Jul 17, 2024  ·  Edit…  ·  Delete…

   We need this functionality as well. It makes sense that if you recognize the need for admins and managers to control a user's ability to toggle their status for a specific queue, they should also have the ability to control a user's access to toggle themselves off from all queues.

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   Melissa supported this idea  ·  Jul 17, 2024