Copying my own response to RingCentral survey on this topic:
There needs to be a way for multiple users to have access to the text/fax feature of a central/shared line. As a CPA firm, we get multi-factor codes for our client accounts when logging in. Since switching from Vonage, we are now forced to have our front desk person tethered to sending out these codes throughout the day. Vonage handled this feature flawlessly, but were forced to switch to RingCentral when the FCC created that awful registry of business texting companies. This feature should be simple - let's make it happen.
Levi
supported this idea
·
Copying my own response to RingCentral survey on this topic:
There needs to be a way for multiple users to have access to the text/fax feature of a central/shared line. As a CPA firm, we get multi-factor codes for our client accounts when logging in. Since switching from Vonage, we are now forced to have our front desk person tethered to sending out these codes throughout the day. Vonage handled this feature flawlessly, but were forced to switch to RingCentral when the FCC created that awful registry of business texting companies. This feature should be simple - let's make it happen.