I believe this would solve my issue. We are a small business with only 3 phones. Our main company line is the only one that is published but since we ported over existing numbers customers did have the other lines saved. On days that we leave early, today being the best example, there is no easy way to enable a rule that forwards all incoming calls to an IVR menu. I have to enable our main line with its own rule then each use has to go into the app and enable their own rule in the chance someone calls their number directly. With this I would imagine I could have all numbers routed to the main line essentially, which would mean in situations like this, enabling one site rule would affect all numbers.
Jason
supported this idea
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I believe this would solve my issue. We are a small business with only 3 phones. Our main company line is the only one that is published but since we ported over existing numbers customers did have the other lines saved. On days that we leave early, today being the best example, there is no easy way to enable a rule that forwards all incoming calls to an IVR menu. I have to enable our main line with its own rule then each use has to go into the app and enable their own rule in the chance someone calls their number directly. With this I would imagine I could have all numbers routed to the main line essentially, which would mean in situations like this, enabling one site rule would affect all numbers.