← RingCentral Ideas Settings and activity 1 result found Have the availability to disable the "Accept Queue Calls" feature in settings Screenshot 2024-05-01 at 10.40.00 AM.png 15 KB 21 votes Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea 4 comments · Phone & Messaging » Call Queues · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Submit Rating An error occurred while saving the comment John commented · May 16, 2025 · Edit… · Delete… Thank you Luke for your comment. Somehow, even with this turned off, we're still seeing users set to "Unavailable" on the call queue status and calls not being routed to them even simultaneously with other users. Save Submitting... John supported this idea · May 16, 2025
John
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Thank you Luke for your comment.
Somehow, even with this turned off, we're still seeing users set to "Unavailable" on the call queue status and calls not being routed to them even simultaneously with other users.