Without the ability to block extension dialing at the IVR level, RingCentral has become much less a viable product for our customers. Customers with multiple divisions like to have separate IVRs. The ability for random callers to transfer to any extension in any division is a serious security concern.
Mike
supported this idea
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Without the ability to block extension dialing at the IVR level, RingCentral has become much less a viable product for our customers. Customers with multiple divisions like to have separate IVRs. The ability for random callers to transfer to any extension in any division is a serious security concern.