← RingCentral Ideas Settings and activity 2 results found Launch an External App or Website for Incoming Calls - but not on internal calls 7 votes Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea Under Review · 1 comment · Phone & Messaging » Application · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close An error occurred while saving the comment Corey commented · Sep 26, 2024 · Edit… · Delete… Same for us - this is a useful feature for external calls but is annoying internally. Half our employees turn it off because of this. Request that this feature have options for: * All Calls * External Calls Only * Queue Calls Only Save Submitting... Corey supported this idea · Sep 26, 2024 Add a button in RingCentral to launch an external URL 5 votes Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea Under Review · 0 comments · Phone & Messaging » Application · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Corey supported this idea · Sep 26, 2024
Same for us - this is a useful feature for external calls but is annoying internally. Half our employees turn it off because of this. Request that this feature have options for:
* All Calls
* External Calls Only
* Queue Calls Only