← RingCentral Ideas

Settings and activity

2 results found

  1. Launch an External App or Website for Incoming Calls - but not on internal calls

    7 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Corey commented  · 

    Same for us - this is a useful feature for external calls but is annoying internally. Half our employees turn it off because of this. Request that this feature have options for:
    * All Calls
    * External Calls Only
    * Queue Calls Only

    Corey supported this idea  · 

  2. Add a button in RingCentral to launch an external URL

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Corey supported this idea  ·