Settings and activity

5 results found

1. IVR Reporting on options

   27 votes

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   Future Consideration  ·  5 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Eugene supported this idea  ·  Oct 6, 2025

2. Analytics report for IVR key presses

   75 votes

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   Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Eugene supported this idea  ·  Oct 6, 2025

3. Report that will show which prompt is selected from the IVR

   18 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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   Eugene supported this idea  ·  Oct 6, 2025

4. IVR Detail Report Changes

   2 votes

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   Implemented  ·  0 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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   Eugene supported this idea  ·  Oct 6, 2025

5. Chat notifications in CX One

   4 votes

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   New  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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   Eugene shared this idea  ·  Nov 21, 2024