For our team this has been a big pain point. The status "as designed" is not consistent in the EA HUD either. You are just as likely to be "Offline" as "Busy" and the EA Hub will also (sometimes) give other updated information. Like I can see someone in an active call. Occasionally, it shows "in a meeting". As another point WHY would you ever want "Away" to map as "Offline"? Since Teams tags you as "Away" if you have not been working on the computer it means I might not answer, where "Offline" means I probably won't be able to answer. Since many of our groups have actual physical desk phones. I am actually NOT off-line even if my computer is down.
David
supported this idea
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For our team this has been a big pain point. The status "as designed" is not consistent in the EA HUD either. You are just as likely to be "Offline" as "Busy" and the EA Hub will also (sometimes) give other updated information. Like I can see someone in an active call. Occasionally, it shows "in a meeting". As another point WHY would you ever want "Away" to map as "Offline"? Since Teams tags you as "Away" if you have not been working on the computer it means I might not answer, where "Offline" means I probably won't be able to answer. Since many of our groups have actual physical desk phones. I am actually NOT off-line even if my computer is down.