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  1. Analytics Abandoned calls

    5 votes

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    New  ·  1 comment  ·  Analytics & Reporting » Live Reports  ·  Admin →
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    Dylan supported this idea  · 
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    Dylan commented  · 

    Hi team, can you please notify me if this feature goes live. This is critical for accurate SLA reporting.

  2. Abandoned Call queue Rate

    21 votes

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    New  ·  2 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Dylan commented  · 

    Hi team, can you please notify me if this feature goes live. This is critical for accurate SLA reporting.

    Dylan supported this idea  ·