← RingCentral Ideas

Settings and activity

2 results found

  1. Analytics Abandoned calls

    3 votes
    New  ·  1 comment  ·  Analytics & Reporting » Live Reports  ·  Admin →
    How important is this to you?
    Dylan supported this idea  · 
    An error occurred while saving the comment
    Dylan commented  · 

    Hi team, can you please notify me if this feature goes live. This is critical for accurate SLA reporting.

  2. Abandoned Call queue Rate

    9 votes
    New  ·  1 comment  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Dylan commented  · 

    Hi team, can you please notify me if this feature goes live. This is critical for accurate SLA reporting.

    Dylan supported this idea  ·