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  1. Increase Data Retention of Analytics

    114 votes

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    15 comments  ·  Analytics & Reporting » LOB  ·  Admin →
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    Implemented  ·  AdminGurpreet (Principal Product Manager, Platform, RingCentral) responded

    Performance Reports is a legacy product and will soon pave way to next gen Business Analytics. So we are not going to add features to performance reports any more.


    In Business Analytics, there is an option to buy Pro which supports 1/2 or 3 yr of retention.


    Here are all the details-https://support.ringcentral.com/article-v2/Differences-between-Business-Analytics-Essentials-and-Pro.html?brand=RingCentral&product=RingEX&language=en_US


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    Leyla commented  · 

    Working with a lot of systems and this is the only one that doesn't offer at least 12 months of data. PLEASE change this!

    Leyla supported this idea  · 

  2. ability to check audit trail for more than 180 days

    27 votes

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    New  ·  4 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Leyla commented  · 

    Yes please - a year's worth at the very very least.

    Leyla supported this idea  ·