Skip to content
← Analytics & Reporting

How can we improve RingCentral?

Analytics & Reporting: Other

Categories

JUMP TO ANOTHER FORUM

(thinking…)

Increase Data Retention of Analytics

customers are requesting to increase data retention of analytics report"Our business heavily revolves around call volumes and frequency...if we can't get the data we need, then I'll need to have a discussion with our executive team into looking for a provider that will/can provide basic data for years prior...""how can we accurately forecast against historical data only looking back 6 months?"

19 votes

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We’ll send you updates on this idea

Jenny shared this idea  ·   ·  Report…  ·  Admin →
How important is this to you?

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
Submitting...
An error occurred while saving the comment
  • Anthony commented  ·   ·  Report

    1 year retrievable data for analytics performance reports

  • Jamie commented  ·   ·  Report

    Currently in the Analytics portal, it is only possible to go back 6 months when viewing calls stats and performance reports, but it would be extremely useful to have this limit increased to at least 12 months.