We need call masking for credit card transactions on the MVP plan because it is essential for both compliance and customer trust. Our calls are recorded for quality and accountability, but when a customer provides sensitive payment details, we must ensure their information is protected without interrupting the recording process.
Jacob
supported this idea
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We need call masking for credit card transactions on the MVP plan because it is essential for both compliance and customer trust. Our calls are recorded for quality and accountability, but when a customer provides sensitive payment details, we must ensure their information is protected without interrupting the recording process.