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  1. Different SMS recipients for Main Number and IVR Menus

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    4 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Judah commented  · 

    This feature is absolutely critical and a no-brainer. The call queues enables multiple team members to answer calls sent to designated numbers and the need for this via text messaging is no different.

    These days, clients and prospective clients prefer to text because they are constantly "on the move."

    Judah supported this idea  ·