We are frequently sending Google review invites, digital business cards and the long URLS makes it look like a scam. We need the link preview ability so that it looks like a legitimate link and the customer feels safe clicking the link. We didn't know it wasn't previewing until recently, I would imagine most customers don't know this either that is why this is not a more important issue.
Brent
supported this idea
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We are frequently sending Google review invites, digital business cards and the long URLS makes it look like a scam. We need the link preview ability so that it looks like a legitimate link and the customer feels safe clicking the link. We didn't know it wasn't previewing until recently, I would imagine most customers don't know this either that is why this is not a more important issue.