We use RingCentral for remote training customers on our software. The client shares their screen, and our staff walks them through where to click. We KNOW where to click but the User presenting does not. We would like to annotate on their screen without taking mouse control. We need to User presenting to build muscle memory, we want to be able to guide them, not control their mouse. Annotation while another User is presenting is key to providing quality training.
Emma
supported this idea
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We use RingCentral for remote training customers on our software. The client shares their screen, and our staff walks them through where to click. We KNOW where to click but the User presenting does not. We would like to annotate on their screen without taking mouse control. We need to User presenting to build muscle memory, we want to be able to guide them, not control their mouse. Annotation while another User is presenting is key to providing quality training.