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  1. Ringcx voicemail Email notification includes transcript of the voicemail

    43 votes

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    5 comments  ·  RingCX » Digital experience  ·  Admin →
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    Sonnie commented  · 

    Having the transcript of the recording would be helpful so we do not always have to listen to the entire audio again when trying to reference specific information.

    Sonnie supported this idea  · 

  2. Include Audio File Attachments on RingCX Voicemail Notifications

    19 votes

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    New  ·  6 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Admin →
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    Sonnie commented  · 

    If we are able to have voicemails as audio files this would make our process easier and run smoother.

    Sonnie supported this idea  ·