Ringcx voicemail Email notification includes transcript of the voicemail
Currrently in RingCX, when someone leaves a voicemail. It sends an email notification to any email recepient. However it doesnt include the transcript of the voicemail recording.
This will be very helpful so that we no longer need to listen to the whole recording and make our task more efficient.
32
votes
Paul Vincent
shared this idea
Interactions coming through the Queue voicemail channel provide transcripts now
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Franz Ferrey
commented
It would also be helpful if the VMs are received as audio files instead of a URL / link