Settings and activity

2 results found

1. Enable syncing of contact/address book across all users

   113 votes

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   23 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Learn more about managing the shared directory of external contacts here!

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   Michael commented  ·  Aug 14, 2024  ·  Edit…  ·  Delete…

   yes atm each person needs to add a contact so inconvienent this needs to be sorted

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   Michael supported this idea  ·  Aug 14, 2024

2. Missed calls to queue showing up as "Answered Elsewhere"

   22 votes

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   Under Review  ·  8 comments  ·  Analytics & Reporting » Alerts  ·  Delete…  ·  Admin →
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   Michael commented  ·  Aug 14, 2024  ·  Edit…  ·  Delete…

   this is such a great idea left office day came back waste of time to see missed calls

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   Michael supported this idea  ·  Aug 14, 2024