Missed calls to queue showing up as "Answered Elsewhere"
When queue receives a call and one person answers, all members of the queue are given a "missed call" notification instead of an "answered elsewhere" notification as per the 23.3 update. Customer would like to be able to see and "answered elsewhere" notification so they don't call customers multiple times.
28
votes
Rain
shared this idea
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Samara
commented
YES, very much needed
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Frank
commented
Pics of call log
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Frank
commented
release notes
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Frank
commented
guys been 3 updates and this still not resolved
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Frank
commented
thank you Ranier suck a good issue to be addressed
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Michael
commented
this is such a great idea left office day came back waste of time to see missed calls
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Dom
commented
Such an important feature needed asap this is affecting my business
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.
commented
We thought this feature was part of the RingEX24.2 release as indicated in the attached email. When can we expect it to be available?
