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  1. Preserve Original Caller ID in RingEX → RingCX → RingEX Call Transfers

    8 votes

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    Future Consideration  ·  1 comment  ·  RingCX » Agent & supervisor experience  ·  Admin →
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    Austin supported this idea  · 

  2. Show Caller number when specific extension will transfer the call to another extension

    41 votes

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    Under Review  ·  8 comments  ·  RingCX » Agent & supervisor experience  ·  Admin →
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    Austin commented  · 

    It would be nice for call center to see caller ID as we do on the RingEX.

    Austin supported this idea  · 

  3. Remove the option for a customer to print off the chat history

    1 vote

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    New  ·  0 comments  ·  RingCX » Digital experience  ·  Admin →
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    Austin shared this idea  ·