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3 results found

  1. being able to upload custom ring tones

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Christine shared this idea  · 

  2. adjust how AI notes summarize calls

    14 votes

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    0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » ACE for RingCX  ·  Admin →
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    Implemented  ·  AdminSushant (Sr Director, Machine Learning, RingCentral) responded

    I'm glad to announce that this feature is now live in your account.


    Account -> Admin Settings ->. ... -> Templates.


    In the templates section, you can customize summary for each template


    You can customize the summary template, including the ability to summarize it in 1st person.


    You can find the relevant section in the attached screenshot

    Christine shared this idea  · 

  3. AI continue automatically after hold

    5 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » ACE for RingCX  ·  Admin →
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    Christine shared this idea  ·