← RingCentral Ideas

Settings and activity

5 results found

  1. Analytics Report to show Ringing Timframe

    4 votes
    New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
    How important is this to you?
    Nicole supported this idea  · 

  2. Need ability to move agents in between queues from phone app

    8 votes
    New  ·  0 comments  ·  Contact Center & RingCX » Contact Center  ·  Admin →
    How important is this to you?
    Nicole shared this idea  · 

  3. Agents using Park groups

    4 votes
    New  ·  0 comments  ·  Contact Center & RingCX » Contact Center  ·  Admin →
    How important is this to you?
    Nicole shared this idea  · 

  4. Requeuing agents

    1 vote
    New  ·  0 comments  ·  Contact Center & RingCX » Contact Center  ·  Admin →
    How important is this to you?
    Nicole shared this idea  · 

  5. Being able to change an agents status through the Real Time Dashboard

    19 votes
    Implemented  ·  2 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Nicole supported this idea  ·