When I add a 3rd party to a call. RING records about 15 seconds of the "new" call with all three parties on the call .. then the call recording ends without any notice to any callers. I didn't realize the calls was not being recorded until i needed one of these calls.. I am required to have these calls recorded so I now have to use other services to record my calls to back up what I thought Ring was already doing for me.
When I add a 3rd party to a call. RING records about 15 seconds of the "new" call with all three parties on the call .. then the call recording ends without any notice to any callers. I didn't realize the calls was not being recorded until i needed one of these calls.. I am required to have these calls recorded so I now have to use other services to record my calls to back up what I thought Ring was already doing for me.