Skip to content
← RingCentral Ideas

Settings and activity

1 result found

  1. Idle behavior shows users offline even though they are available and logged into RC.

    147 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Under Review  ·  21 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Sean commented  · 

    Please can this be changed - over half of our staff are regularly showing as offline, but this is only due to phone inactivity, it does not mean they are actually offline. It's very confusing for staff and gives no true visibility to our receptionist/operator.

    Sean supported this idea  ·