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4 results found

  1. Export of expanded call flow in Performance Reports

    21 votes

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    Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Admin →
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    Susan supported this idea  · 

  2. Generate report for call queue after hours calls

    4 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  3. Detailed Transfer Call Report

    4 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  4. Feature Request: Report on Transferred Call Destinations in RingCX

    12 votes

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    Under Review  ·  4 comments  ·  RingCX » Other  ·  Admin →
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    Susan commented  · 

    Has this progressed at all, it is pretty critical for us to determine if calls are being transferred to the correct associates in a timely manner?