After we obtained approval for Business SMS / texting, we learned that only one user can text using either of our two public company numbers. The small business world requires SMS ability for everyone that communicates with the client. In my two small businesses, we need it in sales and in service. It would be a tremendous help for each user to be able to communicate with clients by SMS through the outward-facing numbers.
Susan
supported this idea
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After we obtained approval for Business SMS / texting, we learned that only one user can text using either of our two public company numbers. The small business world requires SMS ability for everyone that communicates with the client. In my two small businesses, we need it in sales and in service. It would be a tremendous help for each user to be able to communicate with clients by SMS through the outward-facing numbers.