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  1. Extension dialing between CX and EX

    169 votes

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    Future Consideration  ·  24 comments  ·  RingCX » Agent & supervisor experience  ·  Admin →
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    Justin supported this idea  · 

  2. RingCX-Restrict Recording URLs in Reports via Admin Roles

    89 votes

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    Under Review  ·  16 comments  ·  RingCX » Realtime & historical analytics  ·  Admin →
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    Justin supported this idea  · 

  3. Admin Roles and Permissions Access Control

    31 votes

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    New  ·  3 comments  ·  RingCX » Admin experience  ·  Admin →
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    Justin supported this idea  · 
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    Justin commented  · 

    Yes, we need some supervisors to have access to reporting functions only, but not to other administrative areas. We need roles that can be assigned to other users. The user access needs to be more granular.