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RingCX-Restrict Recording URLs in Reports via Admin Roles

There needs to be a way to restrict access via Admin Roles to viewing Recording URLs in Historical reports. These can currently be found in a report such as Inbound Call Detail which is available to all report admins.

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Jacob shared this idea  ·   ·  Report…  ·  Admin →
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  • Chris commented  ·   ·  Report

    Maybe just scrap the entire URL in a report idea and give us an interface where we can pull recordings EASILY. You know ... like we can do in ACE. We had to develop our own internal tool for this.

  • MABC commented  ·   ·  Report

    This is a legal necessity for SLED

  • Amanda commented  ·   ·  Report

    this needs to be addressed asap please and thank you

  • Joseph commented  ·   ·  Report

    this needs to get updated ASAP!!

  • Robert commented  ·   ·  Report

    Thank you for your attention to this matter.

  • Isaiah commented  ·   ·  Report

    This is critical for our business.

  • Desiree commented  ·   ·  Report

    update please this is critical

  • Lauren commented  ·   ·  Report

    This is critical for our business.

  • Kyle commented  ·   ·  Report

    needs addressed immediately

  • Chris commented  ·   ·  Report

    We should be able to decouple call recording URLs from historical reports. We don't want all users with access to historical reports to have access to recording URLs.

  • Karl commented  ·   ·  Report

    This is vital.

  • Dean commented  ·   ·  Report

    This needs to be addressed.