Settings and activity

100 results found

1. Allow the ability to view calls waiting and phone numbers in call queue

   3 votes

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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Rodney supported this idea  ·  Oct 20, 2025

2. Monitor A Call For Contact Center Users Using RingCentral App

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   Rodney supported this idea  ·  Oct 20, 2025

3. Automatically Add and/or Remove Shared Voicemail Extension

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   Rodney supported this idea  ·  Oct 20, 2025

4. Exporting detailed IVR flow including the user extensions phone number

   5 votes

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   Rodney supported this idea  ·  Oct 20, 2025

5. Allowing warm transfers from Ring Central desktop to the Contact Center

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   38 votes

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   Rodney supported this idea  ·  Oct 20, 2025

6. Be able to assign a different ringtone to contacts.

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   Rodney supported this idea  ·  Oct 20, 2025

7. RCEX - Ability to choose a queue to answers call from

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   Rodney supported this idea  ·  Oct 20, 2025

8. Bulk download all devices and digital lines

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   Rodney supported this idea  ·  Oct 20, 2025

9. Overflow Group Display Settings

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   Rodney supported this idea  ·  Oct 20, 2025

10. Ability to see if someone is having calls forwarded TO them

    23 votes

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    Rodney supported this idea  ·  Oct 20, 2025

11. Voicemail recipient when blind transfer

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    Rodney supported this idea  ·  Oct 20, 2025

12. See all agent stats without scrolling

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    Rodney supported this idea  ·  Oct 20, 2025

13. Performance Report

    5 votes

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    Rodney supported this idea  ·  Oct 20, 2025

14. Viewability Improvement

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    2 votes

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    Rodney supported this idea  ·  Oct 20, 2025

15. New Digital Filters/Columns

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    Rodney supported this idea  ·  Oct 20, 2025

16. RingEX Agent Status Report

    5 votes

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    Rodney supported this idea  ·  Oct 20, 2025

17. Why do i need to Authenticate 5 different times when calling support

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    Rodney supported this idea  ·  Oct 20, 2025

18. shared personal contacts

    7 votes

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    Rodney supported this idea  ·  Oct 20, 2025

19. Grouping & Organizing Contacts in "Favorite Contacts" and the "HUD"

    7 votes

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    Rodney supported this idea  ·  Oct 20, 2025

20. Notify clients via email when service is down. Include a link or poll

    9 votes

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    New  ·  1 comment  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    Rodney supported this idea  ·  Oct 20, 2025