← RingCentral Ideas Settings and activity 1 result found When cold transferring the call to Call Queue, show caller ID of original caller, not person who forwarded the call 21 votes Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea New · 1 comment · Phone & Messaging » Call Queues · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Submit Rating An error occurred while saving the comment Jonathan commented · Jul 28, 2025 · Edit… · Delete… Our ****** old Avaya system that was well out of date supported this functionality and helped all of our client facing individuals. Now they only see that "reception" is calling. I wish I had known about this limitation earlier. Save Submitting... Jonathan supported this idea · Jul 28, 2025
Jonathan
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Our ****** old Avaya system that was well out of date supported this functionality and helped all of our client facing individuals. Now they only see that "reception" is calling. I wish I had known about this limitation earlier.