Skip to content
← RingCentral Ideas

Settings and activity

4 results found

  1. Add time based variable to holiday configuration

    18 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Future Consideration  ·  3 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Dean commented  · 

    Really curious why this isn't already a feature. All of our previous VOIP softwares had this basic feature where you can set the hours on the holiday for partial hours of operation.

    For example, what does Ring Central expect us to do when our business is closed for half of the day before Thanksgiving? Are we expected to manually change the hours every year for every IVR/Flow and then change them back after the holiday?

    Dean supported this idea  · 

  2. View Ring CX Realtime dashboards in minutes and seconds.

    84 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Implemented  ·  7 comments  ·  RingCX » Realtime & historical analytics  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Dean supported this idea  · 

  3. Sync RingCentral Desktop Application With RingCX

    245 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Planned  ·  16 comments  ·  RingCX » Agent & supervisor experience  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Dean supported this idea  · 

  4. Sync Real-Time Dashboard Edits After Sharing

    18 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Dean shared this idea  ·