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  1. CNAM display in RingCX Real Time Dashboard

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    Implemented  ·  3 comments  ·  RingCX » Other  ·  Admin →
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    Ricardo supported this idea  · 
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    Ricardo commented  · 

    We would like to include the CNAM in reports. Currently, we have to search our CRM for the customer phone number, then run reports in RingCentral or export reports just to look up company phone calls. It would be much easier to simply type or search for the company name, reducing the number of steps involved.