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  1. RingCX Admin Custom Role Limitations

    6 votes

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    New  ·  2 comments  ·  RingCX » Admin experience  ·  Admin →
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    Dawn commented  · 

    Limiting super admins to only see roles they've created causes issues when that admin is out of the office. Security must be done in a way that removes 'key-man' risk.

    Dawn supported this idea  · 

  2. Ability to Move or Reposition Admin Users in RingCX Admin

    13 votes

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    New  ·  2 comments  ·  RingCX » Admin experience  ·  Admin →
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    Dawn supported this idea  · 

  3. Wrap Time / After Contact Work

    155 votes

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    Future Consideration  ·  19 comments  ·  RingCX » Agent & supervisor experience  ·  Admin →
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    Dawn supported this idea  ·