I would like to second this feature. We have numerous instances where staff receive calls while on the move or afterhours, and away from a computer. They are able to handle the initial call, but someone else is usually tasked with following up. The AI notes are available and nice to have, but the transcript of the call is also super important in our evaluation. Not sure the technical reason why the transcript would not also be shareable in the same way.
Doug
supported this idea
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I would like to second this feature. We have numerous instances where staff receive calls while on the move or afterhours, and away from a computer. They are able to handle the initial call, but someone else is usually tasked with following up. The AI notes are available and nice to have, but the transcript of the call is also super important in our evaluation. Not sure the technical reason why the transcript would not also be shareable in the same way.