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1. Reject incoming calls in the Queue and do not be routed to the next available member.

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Jean-Francois supported this idea  ·  Oct 31, 2025

2. When a call is received in a simultaneous queue, if a user presses "Reject," the call is re-called 5 seconds later. This happens every time

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Jean-Francois shared this idea  ·  Oct 30, 2025