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23 results found

  1. Extension dialing between CX and EX

    123 votes

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    Future Consideration  ·  22 comments  ·  RingCX » Agent & supervisor experience  ·  Admin →
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    Julienne supported this idea  · 

  2. Replace Default “WORKING” State with More Accurate Status When Agents Lose Connection (e.g., Sleep/Idle Timeout)

    97 votes

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    Under Review  ·  7 comments  ·  RingCX » Agent & supervisor experience  ·  Admin →
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    Julienne supported this idea  · 

  3. Write back Disposition and notes to RCX Contact Card

    4 votes

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    Under Review  ·  1 comment  ·  RingCX » Agent & supervisor experience  ·  Admin →
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    Julienne shared this idea  · 
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