Settings and activity

4 results found

1. Sync RingCentral Desktop Application With RingCX

   298 votes

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   Planned  ·  25 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Jennifer supported this idea  ·  Jan 27, 2026

2. Quality of Service (QoS) Portal for RingCX Calls

   68 votes

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   New  ·  12 comments  ·  RingCX » Realtime & historical analytics  ·  Delete…  ·  Admin →
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   Jennifer supported this idea  ·  Jan 27, 2026

3. Add filter for Holiday 'Queue is Open' System Alerts

   84 votes

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   New  ·  7 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   Jennifer supported this idea  ·  Jan 27, 2026

4. Option to Transfer RingCX Calls Directly to RingEX Ext's Voicemail

   47 votes

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   Under Review  ·  19 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Jennifer commented  ·  Jan 27, 2026  ·  Edit…  ·  Delete…

   Need to be able to send a customer directly to VM.

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   Jennifer supported this idea  ·  Jan 27, 2026