Settings and activity

4 results found

1. Call Parking in RingCX

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   Under Review  ·  5 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   Daniel commented  ·  Jul 8, 2026  ·  Edit…  ·  Delete…

   We have a CX team of around 30, who will often need to park calls for someone next to them to pick up for example. Instead, they have to take names and numbers and pass messages around.

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   Daniel supported this idea  ·  Jul 8, 2026

2. Call Park in RingCX

   2 votes

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   New  ·  1 comment  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   Daniel supported this idea  ·  Jul 8, 2026

3. Remember Agent Selected Voice and Digital Queues at Next Login Checkbox

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   21 votes

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   Under Review  ·  1 comment  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Daniel supported this idea  ·  Apr 9, 2026

4. Sync RingCentral Desktop Application With RingCX

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   Planned  ·  27 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Daniel supported this idea  ·  Jan 15, 2026