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  1. Agent State Log in Analytics Live Report

    13 votes

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    Under Review  ·  3 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Rami supported this idea  · 

  2. Agent Login Time Historial report log time in a hours and minutes decimal instead of showing days hours minutes and seconds instead of s...

    3 votes

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    Under Review  ·  1 comment  ·  RingCX » Other  ·  Admin →
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    Rami supported this idea  · 

  3. Pull Login and log out reports

    20 votes

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    Future Consideration  ·  5 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Rami commented  · 

    this is extremely important - especially for online teams when using contact center as ring central, feature is available under different telephony systems

    Rami supported this idea  ·