← RingCentral Ideas Settings and activity 1 result found Allow incoming calls to route the call directly depending on the user's contact list 7 votes Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea New · 1 comment · Phone & Messaging » IVR and call handling · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Submit Rating An error occurred while saving the comment Katherine commented · Jan 26, 2026 · Edit… · Delete… contacts → your assistant, unknowns → intake team. No IVR needed! makes sense! Save Submitting... Katherine supported this idea · Jan 26, 2026
contacts → your assistant, unknowns → intake team. No IVR needed! makes sense!