This feature is critical for businesses that use RingCentral SMS as a primary customer communication channel. Many industries are required to provide opt-out instructions (STOP, END, UNSUBSCRIBE) to remain compliant with SMS regulations and carrier requirements. Manually typing opt-out language into every message creates unnecessary risk, inconsistency, and wasted time. An automatic opt-out template or configurable footer would help businesses maintain compliance, improve customer experience, and reduce employee error. Please prioritize this feature.
Jerry
supported this idea
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This feature is critical for businesses that use RingCentral SMS as a primary customer communication channel. Many industries are required to provide opt-out instructions (STOP, END, UNSUBSCRIBE) to remain compliant with SMS regulations and carrier requirements. Manually typing opt-out language into every message creates unnecessary risk, inconsistency, and wasted time. An automatic opt-out template or configurable footer would help businesses maintain compliance, improve customer experience, and reduce employee error. Please prioritize this feature.