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RingCentral Phone

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SMS / Text Auto Responder

Hello! An Auto Text Responder would be a huge benefit to Ring Central. I'm a US customer and a Realtor. There are auto Text responses that would help me greatly to be able to tell clients I'll get back to them shortly-whether I'm with my family, i...
over 3 years ago in RingCentral Phone 178 Planned

Multiple prerecorded messages to leave

It would be nice to have the feature to prerecord messages to leave if a customers voice mail answers. With just a click of a button you could select one of the messages to be left with out having to stay on the line and record the message live
Joshua Arnold about 10 hours ago in RingCentral Phone 0 New

the reason why you can hear faxes in your voicemailbox is because both faxes and voicemails are stored in the same Mailbox

can we separate, faxes going into my voice mail box?
LANstar IT about 15 hours ago in RingCentral Phone 0 New

Silent warning group

Customer like to create group like with button, allow user in the group press the button to warning if any emergency like a life threatening situation happens, the warning is silent, just possible turn on the light of group button, alerting other ...
Yi Cao about 16 hours ago in RingCentral Phone 0 New

Assign ringtone for lines or groups

We've had a variety of request from users to have custom ringtones on the mobile app, desktop app and desk phones. Please comment and vote on this thread indicating the type of customization you are interested in.
over 3 years ago in RingCentral Phone 57 Planned

Button on polycom phone to sign out of queue

I would like a key on the polycom phone to easily sign out of the call queue instead of having to sign into a pc opening the ring central app just to sign out.
Jerry LaMartina 3 days ago in RingCentral Phone 0 New

Forward to a number on RingCentral account that is pending Port in.

when a number is in the process of porting, we are not able to forward to that number because the system sees it as a RingCentral number but it is not because it hasn't ported. We sometimes need to forward to a line which hasn't ported yet and can...
Rachel Burroughs 11 days ago in RingCentral Phone 0 New

Add the Park button to the dialer

Can you include the Park button on the main menu so it is not hidden behind the three dots.
Mario Moccia 22 days ago in RingCentral Phone 1 New

Please allow the ability to pull from the Global Address List in Office 365 - Settings/Calendar and Contacts

Please allow the ability to pull from all the Global Address Lists in Office 365. The calendar and contacts Office 365 sync option was available in the old app, however it is not available in the new unified RC app. The setting must give us the ab...
Mario Moccia 29 days ago in RingCentral Phone 1 Already exists

Shared SMS were multiple users can receive and send SMS on specific number

Allow text messages sent to the same company number that the call queue is answering to be answered by any user in that call queue. Allow them to send messages from the company number and have a unified spot so that multiple users can respond. As ...
Mikel Berger over 2 years ago in RingCentral Phone 49 Planned