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Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

RingCentral Integrations

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Sync presence status of RingCentral back to the Outlook / Exchange / O365

Using the Plug-In ' Ringcentral for Outlook' you can create and send a meeting invite to one or more contacts in your Outlook. You can start a phone call to an Outlook contact directly from the Plug-In too. If you are creating a conference invite ...
Peter Wenger 7 months ago in RingCentral Integrations 0 Under review

Hubspot integration - Log all calls regardless if RingCentral & Hubspot browser is closed + Missed calls for call queues

The new RingCentral for Hubspot Chrome Extension does help in logging some but not all calls. If you are out of office, not logged in (aka after business hours) and/or hubspot is not open at all times... then calls do not log. This creates the iss...
Lars Haugsted over 1 year ago in RingCentral Integrations 2 Under review

Additional features For Zendesk Integration

Customer is asking for a similar feature in RC for Zendesk, that's currently available in RC for Salesforce. Being able to dial via browser and not having the RC App pop up to make the call. See Screen Shot from RC for Salesforce. You have 4 optio...
Steve Williamson about 2 years ago in RingCentral Integrations 0 Under review

Integrate with Outlook so you can click the phone icon in profile/contact cards to dial the number.

Is there a way to configure ring central desktop app to call the phone number from an outlook profile card? There's a phone icon when you hover or click on a contact in outlook but you can't click the button. Microsoft Teams works like this. It wo...
Shaw MacIntyre 11 months ago in RingCentral Integrations 0 Under review

Hubspot Extension - Edit Ringtone & Ringtone Volume

The only way for calls to log into Hubspot is if the RingCentral for Hubspot Chrome Extension is installed. This helps with most calls (not all) logging in Hubspot but the biggest frustration is that the extension ringer, both the ringtone sound i...
Lars Haugsted over 1 year ago in RingCentral Integrations 0 Under review

Power Automate Integration

Additional integration with Microsoft 365's Power Automate. I can envision small automatic scripts or larger applications leveraging the ability to send messages to individuals, groups, and teams via RC client or SMS. A PowerAutomate flow that mon...
Guest almost 3 years ago in RingCentral Integrations 2 Under review

Warm Transfer in Chrome Extension

Most employees use chrome extension so they have click to dial and need to be able to do a warm transfer
Guest about 3 years ago in RingCentral Integrations 2 Under review

RingCentral Video Adoption Deterrent

Our company has been using RingCentral Meetings for quite some time now, and this was a smooth rollout using the Ring Central Meetings for Outlook plugin. People in our company when in Outlook are on the mail page 90% of the time and having the op...
Justin Hempel almost 3 years ago in RingCentral Integrations / RingCentral Video 2 Under review

Automated outbound calls

The automated system for outbound calls would allow the user to add numbers that they want to call in bulk and Ringcentral would automatically call all the numbers in the list one after the other without the user having to dial the number every ti...
Iman El Hatimi about 1 year ago in RingCentral Integrations 2 Under review

Integration with Calendly

Calendly is very helpful for scheduling meetings/calls. It already has integrations for Zoom, Teams, Google Meet and GoToMeeting. It would be great if RingCentral similarly integrated and eliminated the step of having to create a link.
Guest over 2 years ago in RingCentral Integrations 4 Under review