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RingCentral Video

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Add a call log for a video meeting

Attendance of Participants on RingCentral video meeting whether they call in or use video. The names of the participants do not currently show on the video recording that is viewed by participants unable to make the meeting.
Guest 12 months ago in RingCentral Analytics / RingCentral Video 0 Already exists

Add "Blur background" as an option to RCM/RCV virtual background

Many users are requesting the option to blur their background in RCV/RCM rather than having to use a virtual image.
Jared Difonzo 11 months ago in RingCentral Video 2 Already exists

Record Product Trainings and save them to an onboarding file

Having a playlist of videos on our products, processes, and example sales calls, will provide a winning onboarding process for future hires.
Michael Simonsen 3 months ago in RingCentral Video 1 Already exists

Ability to control customer screen

During a discovery video call, being able to request control of the customer's PC will expedite product identification and allow us to direct them to additional products.
Michael Simonsen 3 months ago in RingCentral Video 1 Already exists


Please add tan and brown as options for hands and people emojis. There are only whites available and that's a huge oversight.
Jacque Gelissen 6 months ago in RingCentral Video 1 Already exists

Update your help and support to reflect the current version

My video is mirrored in RingCentral. That needs to be fixed. According to your help and support files, there should be a setting for that. There IS NO SETTING IN THE APP. Yes, I updated, No it is not there. FIX YOUR HELP SCREEN OR FIX THE APP. Eit...
D Isaacson 4 months ago in RingCentral Video 2 Already exists

Instant Meetings should not reuse titles from previous meetings

PMIs are useful for both scheduled and instant meetings. However, when starting an instant meeting, the title of the IM is set to whatever the previously scheduled meeting title was that used the PMI. This is counter-intuitive for the user and cre...
Tim Nichols over 1 year ago in RingCentral Video 3 Already exists

Meet Now option in New Application

Previously RC had the option to Schedule a Meeting or Meet Now options within Outlook using the Outlook Plug-in. It appears the new application only has the Schedule a Meeting Option, the Meet Now feature has be deprecated. Requesting to bring bac...
Guest about 1 year ago in RingCentral Video 0 Already exists

Can't reschedule a RCV meeting using Unified RingCentral app

It's more convenient to reschedule a meeting in the app. It's a hassle to integrate the meeting to another application like Gmail or outlook 365
Guest over 1 year ago in RingCentral Video 1 Already exists

Add Back Hiding Meeting Controls If The User Is Not Interacting With The Window

Previously the meeting controls would automatically hide if the user was not interacting with the window. Currently, the controls never go away. This is not a major problem when it is a video chat. When the user is watching a screen share though i...
Guest over 1 year ago in RingCentral Video 4 Already exists