Hardware

Dear RingCentral Support Team, I hope this message finds you well. I am writing to bring to your attention a feature request that I believe would greatly benefit our organization and potentially many other RingCentral users. Currently, we are usin...

Aside from DND from a desk phone I need to setup a button / key to switch the system/account to afterhours auto-attendant. The auto receptionist is already set up for business hour but we want a way to manually switch to afterhours manually withou...

It is very helpful to have a soft key for supported desk phones intended for paging devices and overhead paging for convenience.

Aside from DND from a desk phone I need to setup a button / key to switch the system/account to afterhours auto-attendant. The auto receptionist is already set up for business hour but we want a way to manually switch to afterhours manually withou...

It would be helpful to add a comments/notes field to the device order process to enter any information related to the order. IE: if for a specific project, group of new users or conference room/s that you do not have detail for yet or internal PO ...

Please add the ability for users to see when a phone has been placed on Do Not Disturb. Currently, if a Mitel phone is placed on Do Not Disturb their presence still shows green/available. If a phone is o Do Not Disturb the phone should show a red ...

When you import contacts from portal site, it should automatically sync with all Yealink devices

There are integration systems like Multicast Streams that require software version/MPP version to be updated to 12.0 or above. However, the phone reverts back to the default firmware and does not accept the manual firmware update. Allow phones to ...

Requesting to add these feature where yealink phones have capabilities of receiving sms, this will be convenient when this feature has been enabled

this would be useful because a lot of customers don't want to have to login to the web portal to do this. they want a button programmed on the handset that they can just push to turn on and off. Same goes for the RC PC App. if it can be done in th...