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84 results found

  1. Mobile Directory Filter

    On RingCentral mobile, the contact/directory feature does not have the same abilities as on desktop. For example: On the desktop RC Phone app, I can filter by site so I can see all users in a particular site. Another example is searching on title. "Branch Manager". The mobile app does not see this information.

    1 vote

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    Future Consideration  ·  0 comments  ·  Application  ·  Admin →
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  2. Caller id covers the toggle where you can leave or enter to accept queue calls-need a widget toggle or to move it

    My caller id on Android comes up on the top and covers the whole top when a call is coming in. I often have to leave the queue so someone else can pick it up (if I'm already busy with something) and I can't get to the toggle without repeatedly disconnecting the current incoming call. If I'm not quick enough to get to that toggle, I have to do this many times which I'm sure is not fun for the caller. A widget on/off queue button or toggle that we could place on our wallpaper/phone desktop would be great, or…

    1 vote

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    Future Consideration  ·  0 comments  ·  Application  ·  Admin →
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  3. Fax contingent recipient

    If a DID receives a fax, but the user is not signed into the RC desktop or Mobile apps, a contingent recipient should be able to be specified.

    1 vote

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  4. Drag and drop teams/people into folders

    Currently, you can only add and move teams in/out of folders using a drop-down menu. I think it would be easier if you could just click, drag, and drop teams (and perhaps people too) into desired folders in the left-pane.

    39 votes

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    Future Consideration  ·  1 comment  ·  Application  ·  Admin →
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