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Contact Center & RingCX

Contact Center & RingCX

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JUMP TO ANOTHER FORUM

4 results found

  1. Getting thru to tech support and the HORRIBLE IVR, takes 20 minutes to just get disconnected. I am going to look for a new phone system with real people that answer the phone.

    1 vote

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  2. Customer is using Logitech H540 but the noise cancellation is not working, customer already manage to enable noise cancellation on the app.

    1 vote

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  3. 1 vote

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  4. Ryder utilizes both RingCentral MVP and RingCentral Contact Center.Many internal and external calls come into the CC and need to be transferred or forwarded to the MVP users.Also, many times a call could come into MVP user and require a transfer into the Contact Center.RingCentral cannot provide a single, seamless report to report this cradle to caller journey.

    29 votes

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