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FIX YOUR BULK EDIT.

FIX YOUR BULK EDIT.

A bulk edit of queues doesn't maintain the Abandon Time and SLA Time. It resets the values to 30 seconds even though the bulk edit mode shows Multiple Values are in those fields. Just leave them what they were.

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Chris shared this idea  ·   ·  Report…  ·  Admin →
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  • Chris commented  ·   ·  Report

    I would be grateful if this could be corrected.