For training purposes - allow the trainee to listen to current calls being handles by the trainer - ex having two headsets linked to 1 call
For training purposes - allow the trainee to listen to current calls being handles by the trainer - ex having two headsets linked to 1 call
5
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Alyse
shared this idea
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Matthew
commented
Plantronics offers a USB headset adapter that supports two headsets and includes a mute button for the employee listening in on the call.