Ability to remove dispositions from skills in bulk
Recently, I was tasked with finding and removing 4 call dispositions from 63 individual skills. These had to be filtered manually on each call skill then removed (thankfully I could remove all 4 from each skill I interacted with in one go). This took me some 4hrs to complete between issues with navigation, filtering and a few instances of not saving so having to repeat the steps. The loading time between pages of dispositions was also a major factor.
This is terribly inefficient and rather counter intuitive as I can see the skills a disposition is assigned to but cannot remove them from that screen. Moreover, a call disposition cannot be deactivated while still linked to a call skill meaning there really is no choice but to drudge through each skill and remove them the old fashioned way.